I’ve received many calls asking when Carnival will resume sailing on the open seas. Carnival Cruise Line said today that it is notifying guests that they are cancelling more cruises as they extend the pause in North American operations, with plans to resume on June 27, 2020.
The Carnival press release stated:
Carnival Cruise Line shares the global priorities of health and safety for all. We will use this extended pause to continue to take care of the crew that remains on board and continue to bring non-essential crew home. We are actively engaged with the industry and our stakeholders on additional protocols that we will be implementing when we resume service. We are dedicated to maintaining confidence in our commitment to protecting the health and safety of our guests, crew and the communities we serve.
We are communicating directly with our guests and travel agent partners and have worked to minimize the disruption by automating the process so that guests and travel agents can manage their options online. Our offices remain closed at the direction of local government, and while our customer contact center team is now taking calls at home, technology limitations continue to impact productivity and our level of support. We appreciate the patience of our guests and travel advisors during this unprecedented time. And we are touched by the many expressions of support for our cruise line and the genuine concern for our onboard team members whose dedication to our guests is the basis for our loyal fan base.
I shared my clients disappointment when the Center for Disease Control (CDC) recently announced an extension of the cruise “no sail order.” It’s clear that the cruise industry must redouble their efforts to ensure passengers are safe and healthy during their cruise vacations. I feel confident cruising will return soon and I’ll be right out there with you!
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