I’ve been a Carnival Platinum level “Very Important Fun Person” (VIFP) for many years. Today I received the email below from Carnival President, Christine Duffy. I’ve been told by members of a Carnival Facebook group this letter is nothing new, so I’m guessing I’m receiving it because I will be cruising soon.
Dear Valued Platinum and Diamond Guests,
This communication is being sent to our booked Platinum and Diamond guests. It is independent from any request our guests might have pending for an exemption to vaccine requirements, and the receipt of this communication is not any indication of the status of your request.
We want to thank you for the loyalty and support you have shown Carnival, and also make you aware of the new way to redeem your VIFP amenities. These changes were designed in accordance with our new Have Fun. Be Safe. protocols to minimize the number of stateroom deliveries, while making it easier for you to collect some of your benefits.
Moving forward, certain VIFP amenities will be linked to your Sail & Sign folio for electronic redemption, like how we currently handle complimentary laundry. Simply claim your benefit, using your Sail & Sign card, and a one-time credit for that item will be posted on your folio and be visible on your statement.
Chocolate Delight (5+ Day Cruises)
A tasty treat will be ready for you to enjoy; just call room service to schedule delivery.
Carnival Logo Gift & Ship Pin
Please visit our Photo Gallery to claim your Carnival logo gift and your Carnival ship pin. We encourage you to claim your gifts no later than two days prior to the end of your cruise.
We also want you to know that given our focus on meeting the Centers for Disease Control and Prevention’s (CDC) requirements and implementation of new health and safety protocols, we will need to adjust how we deliver some of the VIFP priority benefits, as follows:
Due to additional embarkation day processes, all guests will have to arrive promptly at their Arrival Appointment. Regrettably, we cannot accommodate any early arrivals and guests will be turned away and asked to return at their assigned time.
We thank you for your understanding and patience as we work through our restart plans. Your continued support means a lot to us and our great staff and crew can’t wait to welcome you back on board!Sincerely,
President, Carnival Cruise Line